Privacy policy

Privacy Policy

This Privacy Policy describes how amazool.com ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your personal data, you may contact us at:

Email: info@amazool.com

WhatsApp: +961 78 745 677

Personal Information We Collect

When you use our Site, we collect certain information to fulfill your order and improve your experience.

Information we may collect includes:

  • Contact details: name, email address, phone number, shipping and billing address.

  • Order and transaction data: items purchased, payment method (handled securely by Shopify), order history.

  • Device and browsing info: IP address, browser type, device type, time zone, and how you interact with the Site.

  • Marketing preferences: your choices about receiving emails or SMS.

We collect this information:

  • Directly from you when you place an order or contact us

  • Automatically via cookies and tracking tools

  • From Shopify, our ecommerce platform

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Send order updates and marketing emails (if you opt in)

  • Analyze site traffic and improve our website

  • Prevent fraud and secure your shopping experience

Sharing Your Information

We may share your information with trusted third parties for the purposes above:

  • Shopify: for store hosting, checkout, and order processing.

  • Payment processors: to handle secure transactions.

  • Marketing platforms: such as Meta/Facebook Pixel for remarketing (no personal messages or names are shared).

  • Shipping services: to deliver your order.

We do not sell your personal information.

Cookies

We use cookies to enhance your experience, support site functionality, and help us understand visitor behavior.

Cookies Necessary for the Functioning of the Store

Name Function Duration
_ab Used in connection with access to admin 2 years
_secure_session_id Used in connection with navigation 24 hours
cart Used in connection with shopping cart 2 weeks
cart_sig Used in connection with checkout 2 weeks
checkout_token Used in connection with checkout 1 year
secure_customer_sig Used in connection with customer login 20 years
storefront_digest Used in connection with customer login 2 years

Reporting and Analytics

Name Function Duration
_landing_page Track landing pages 2 weeks
_orig_referrer Track landing pages 2 weeks
_shopify_y Shopify analytics 1 year
_y Shopify analytics 1 year

You can manage or block cookies in your browser settings. Blocking cookies may affect your browsing experience.

Your Rights

If you are located in Lebanon, you have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your information

  • Opt out of marketing at any time via unsubscribe links or by contacting us

We will honor these requests in accordance with applicable law.

Data Hosting and Security

Your data is securely stored by Shopify, whose servers are located in the United States. Shopify protects your data using industry-standard safeguards.

While we take appropriate security measures, no transmission over the internet can be guaranteed to be 100% secure.

Children

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe your child has shared personal data with us, contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

Last updated: 02/08/2025